FAQ's

Following the recent announcement from the Government, selected facilities within the Mana Spa may be able to re-open to the public on 12 April 2021. 

This will include spa treatments, spa pool, relaxation area and the 25m swimming pool.

During these unprecedented times, customers and staff remain our number one priority and are at the forefront of all decisions. We will keep all customers and staff updated on any future developments.

We look forward to seeing you again soon!

FAQs

We will be in touch to discuss your pre-booked treatment very soon.

From 12th April our temporary opening times will be:

Monday to Thursday 6:30am – 8:00pm 
Friday – 6:30am – 7:00pm 
Saturday & Sunday – 9:00am – 6:00pm

A relaxing beach café, Lazy River and a luxurious spa for those who just want to kick back and let there troubles float away. We house a fantastic Wave Pool, churning 20 million litres of water every day along with six high-octane slides and a splash pad area for toddlers. There is also a state of the art Lifestyles gym and fitness suite to get the blood pumping. There really is something for everyone!

Lockers are available for you in the spa changing rooms, however we strongly recommend you do not bring any valuable items as we cannot be held responsible for any damage or loss incurred.

The mana spa offers spa use and treatments to guests over 16 only.

No, treatments are bookable 7 days a week.

Yes, your swimwear. The spa will provide you with a towel, robe and slippers.

You will also need to bring a £5 cash deposit for a wristband which will allow you entry to the spa and lockers. This will be refunded upon your departure.

The central aspect of Spa Experience is the thermal spa. Consisting of several chambers, each housing a different heat treatment, the thermal spa experience offers you the chance to indulge in therapies that date back hundreds of years. The thermal spa experience includes use of Sauna, Aroma Steam Rooms, Spa Pools, and Foot Baths.

Polices

Mana Spa members have access to the spa facilities during opening hours subject to programming restrictions. This may be subject to a waiting list. Mana Spa members receive 10% discount on any pre-booked treatment over £30. 

Bolt-on members: Bolt-on treatments are allocated to bolt-on memberships only and not spa and swim. Treatments are subject to availability and we recommend that you get your treatment booked in with us as soon as possible to avoid any disappointment. Any missed appointments or late cancellations under the company cancellation policy will be subject to a £10 charge.

For same day bookings please call the spa on 02476 252565 or email enquiries@manaspa.co.uk.

If you are looking to book in advance you may use our booking request form by clicking the book now button at the top of the page.

We respectfully ask that you arrive 15 minutes prior to your scheduled appointment time. When booking treatments within Mana Spa, your appointment is scheduled with a therapist, whose time is allocated exclusively for your treatment. If you are late for a scheduled appointment, our company policy offers you two options:

– You may choose to shorten your treatment, depending on the time of arrival and the treatment booked. 
– You may prefer to reschedule your appointment; however, this will mean the loss of any payment made.

Please note that The Mana Spa has the right to refuse any treatment if you are deemed to be under the influence of alcohol or drugs, or if any inappropriate behaviour occurs. Mana Spa has the right to adapt, or refuse any treatment if contra-indications mean that a treatment is not suitable for a person. For your safety we would require doctors clearance for certain medical conditions.

Covid-19 FAQ's

All treatments are currently being offered. To view, please visit our Treatments menu.

Please visit our website www.manaspa.co.uk and select the book now option.

You do not need to do anything!
Our team of receptionists have your details and will be making contact with you to re schedule your appointment

Our 25m pool, spa pool treatment centre all remain open.

The following areas are currently unavailable: sauna, steam room and aromatherapy room, loungers, foot spa and refreshments.

 

Please note: Mana spa’s thermal experience closes at 8.45pm weekdays and 7.45pm weekends, allowing you 15 minutes grace period before the facilities close its doors at 9pm. We do expect users to of exited all facilities by 9pm.

 

Working together to provide a safe and welcoming environment for all.

To help keep our members, visitors and staff safe we are following guidance set out by the Spa Industry.  

View our visitor guidance

Thank you Diana for my lovely massage. It was my first massage and Diana made me feel very comfortable. I would definitely  recommend her to anyone who is thinking of booking. The spa is amazing also, and all the staff are absolutely lovely there. 100% worth adding the spa bolt on to your membership.

Amazing massage, very professional, loved every minute. Thank you!

My therapist was lovely and she made a fantastic job of my nails. Really pleased with them.

Amazing, really lovely and calming. Staff are ever so friendly too. Highly recommend.

Nothing but smiling faces and exceptionally warm staff. My friend and I had a memorable Spa day and were treated like royalty from the initial booking and throughout. The facilities are second to none with Dyson hair dryers and keyless locks. Atmospheric and effortless trip today. Thank you.

Very professional, great massage.

Beautiful spa, great staff. Anastasija was excellent and the treatment was very relaxing. Very good value for money. I’ll be back!

Linda’s service was amazing. Got to all my knots! Will be coming back again!

A wonderful hour’s experience having my foot treatment today. Will be recommending this to all of my friends and colleagues. What a fantastic asset int he city centre. Will be booking in again very soon!

Very good

Thank you for an excellent massage. I definitely plan to book again.

Facials
View More
Mens Facials
View More
Body Massage Treatments
View More
Pregnancy Treatments
View More
Hands & Feet
View More
Beauty & Waxing
View More
Spa Experiences
View More
Sign up for the latest news & offers
test